Effective Date: April 28, 2025

 

Welcome to CarpentryDigital.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us

1. Information We Collect

We collect personal and non-personal information to deliver and improve our services.

Information You Provide Directly:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Business information (such as company name, website URL, project details)

Information Collected Automatically:

  • IP address
  • Browser type and version
  • Device type
  • Pages you visit and the time spent on our website
  • Cookies and tracking technologies (see Section 5)

Payment Information: All payment transactions are securely processed via third-party providers like Stripe, Zoho, or other trusted processors. We do not store full credit card details on our servers.

2. How We Use Your Information

We use your information for purposes such as:

  • Providing, operating, and maintaining our services
  • Processing transactions and managing accounts
  • Sending updates, invoices, and promotional communications
  • Improving our website and customer experience
  • Responding to inquiries and offering customer support
  • Complying with legal obligations

We will not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Service providers (hosting companies, payment processors, CRM tools) who assist us in delivering services
  • Legal authorities, if required by law, regulation, or legal process
  • Successors in case of merger, sale, or transfer of assets

All third parties are required to maintain confidentiality and data security standards.

4. Data Security

We use industry-standard security measures to protect your personal information, including:

  • SSL (Secure Socket Layer) technology
  • Regular malware scanning
  • Restricted access to sensitive information

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how users interact with our website
  • Personalise your experience
  • Improve website performance

You can choose to disable cookies through your browser settings; however, some features of our site may not function properly without them.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent at any time (subject to legal and contractual restrictions)
  • Opt out of marketing communications by using the “unsubscribe” link in our emails

To exercise these rights, please get in touch with us at: talk@carpentrydigital.com

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Enforce our agreements

 

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of such third parties. We encourage you to read their privacy policies before sharing any information.

 

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective immediately upon posting. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Carpentry Digital
Email: talk@carpentrydigital.com
Website: carpentrydigital.com